Seek Wise Counsel

Respect the Person More Than the Position

Speak their "language"

Replace Fear with FAITH

Seek Problems

Decide to RESOLVE conflicts rather than to be RIGHT

Develop a Conflict Resolution Mindset

Don't be a Noyed

Sometimes, slow is fast and fast is slow.

Be consistent in word and deed.

Praise matters. Give 4 “atta-boys” for every 1 "gotcha.”

Listen more, speak less.

Share what you know.

Ask better questions.

Keep a humble attitude.

Learn the art of timing.

Goals are good. Dreams are better.

Without trust, your team will go bust.

Be a person among people, not the person among objects.

Develop a “we” focus and not a “me” focus.

Confront negative behaviors.

Hire the person not the resume.

Ask yourself “What’s in it for WE?”

Commit yourself to personal growth.  

Create hope.                                 

Work to see the other person's perspective.

Always be open to learning.

Agree on the problem before you tackle the solution.

Choose to become an encourager.

Keep your cool and control your tongue.

It is far better to have character than to be one.

Listen to the person before you solve the problem.