We offer two basic types of workplace conflict resolution training:

Conflict Resolution for Leaders

For business owners, managers, supervisors, and other people that need to help other team members resolve conflicts.

Conflict Resolution for Team Members

For all team members to understand how to "self-mediate" a conflict with another team member.

Consider this option to instructor led training...

We work with organizations to develop better skills for addressing conflicts that fall in the range beyond "uncomfortable" and before "formal processes."

The words "conflict resolution" carry a range of meanings depending on the person who speaks them and the situation to which they are applied. To illustrate the point, take a look at the graph below.

Many people speak of conflict resolution skills without clearly distinguishing the area of conflict to which they are referring. In our work, we focus exclusively on the areas of conflict resolution and team dynamics that yield the greatest results with the lowest investment of time and money.

At the completion of our training programs, you and your team will know how to apply mediation and conflict resolution skills that lie beyond what people normally develop from the everyday experiences of living life. We assist you and your team as you develop the systems and structures to create a "self-mediating" organization where managers, supervisors, and team members alike know practical steps they can apply to de-escalate conflicts long before they grow into complaints to regulators, formal grievances, and legal action.

We work with you and your team so that you can stop wasting the time and money spent on unresolved conflicts.